Stephen L. Bates

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308 SW Highland St.

Lee’s Summit, MO. 64063

StephenB875@gmail.com

(816) 977-3665              

 

SUMMARY OF SKILLS

·              8+ years - Glazier experience

·              8+ years - Business owner

·              4+ years - Foreman experience

·              3+ years pulling cable, phone and wiring installs

·              3+ years computer installs, applying updates, troubleshooting

·              Trained in IT Networking (cat5, cat6, fiber)

·              Experience in blue print reading

·              Quality assurance of wiring and testing equipment

·              Microsoft Office, Google Earth, Sketchup Pro, ArcMap, 3GIS, OPTI, Weaver, BlueBeam Studio, and other client specific OSP software

·              Strong customer service experience

 

EDUCATION

2015 – 40 hour OSHA Course

2013 - Trained @ ITC Google Fiber Installation

2013 - Technician Training @ AT&T

2006 - AutoCAD /Blue print reading course- Cape Fear CC, Wilmington, NC

2001 - Work Area Safety/ OSHA Course – WASC – Wilmington, NC

2001-2003 - Fire Fighter Courses/ Cape Fear CC, NC

1997-1999 - Associate in English/Brunswick CC, Bolivia, NC

1991-1994 – Fort Myers High School, Fort Myers, FL

 

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WORK EXPERIENCE

 

BLACK & VEATCH (August 2015 -Current)

Engineering Specialist

·  Telecommunications Professional, managing subordinate project personnel.

·  Capable of engineering routine and specific outside plant work orders, both distribution and feeder.

·  Experienced in OSP design of copper and fiber optic facilities, in aerial, underground and buried applications.

·  Technical knowledge and understanding of right of way and easements

·  Understanding of aerial construction, including span lengths, pole loading, anchoring, guying, and attachment heights, as well as familiarity with joint use.

·  Experience with initial design and constructability review in accordance with project specifications.

·  Experience developing Construction Bid Packages/LOE and competitively bid project to sub-contractors.

·  Manage development of permit and construction plans.

·  Order and track delivery of 3rd party material.

·  Coordinate all construction activities with local and state agencies with regards to permitting and licensing.

·  Attend company and client status meetings.

 

 

GW Communications (August 2014 – August 2015)

ASE Field Engineer

·   Confer with engineers, customers, or others to discuss existing or potential engineering projects or products.

·   Prepare technical drawings, specifications of fiber systems, or topographical maps to ensure that installation and operations conform to standards and customer requirements.

·   Prepare specifications for purchases of materials or equipment.

·   Operate computer-assisted engineering or design software or equipment to perform engineering tasks.

·   Oversee project production efforts to assure projects are completed on time and within budget.

·   Direct or coordinate manufacturing, construction, installation, maintenance, support, documentation, or testing activities to ensure compliance with specifications, codes, or customer requirements.

·   Design, implement, maintain, or improve electrical instruments, equipment, facilities, components, products, or systems for commercial, industrial, or domestic purposes.

·   Investigate customer or public complaints, determine nature and extent of problem, and recommend remedial measures.

·   Supervise or train project team members as necessary.

·   Perform detailed calculations to compute and establish manufacturing, construction, or installation standards or specifications.

·   Assist in developing capital project programs for new equipment or major system renovations.

·   Conduct field surveys or study maps, graphs, diagrams, or other data to identify and correct fiber/cable system problems.

·   Plan layout of distribution lines or stations.

·   Collect data relating to commercial or residential development, population, and current fiber/cable system interconnection to determine operating efficiency of communications systems.

ITC Service Group (December 2013 – June 2014)

Technician

·  Master level technician, training new employees

·  Residential installation of Fiber NIU to premises

·  Equipment connections and testing

·  Proper wiring techniques

·  Install/upgrade of peripheral equipment

·  Configuration of tablets

·  Setup customer profiles, passwords, security

·  Strong customer service

·  Helpdesk - Logging tickets

·  Quality assurance of install projects

·  Use of Chromebook and Windows 7

 

AT&T & Time Warner Cable (January 2012 – December 2013)

Technician

·  All areas of residential and commercial cable, internet and phone installation and repairs

·  Experience in computer based programs and meter testing

·  Diagnostics and meter testing

·  Testing for loss, attenuation and tiling of electronic systems

·  Setup customer profiles, passwords, security

·  Helpdesk - Logging tickets

·  Strong customer service

 

Byers Glass (March 2010 - January 2012)

Foreman / Lead Installer

·  Installation of residential and commercial glass work

·  Experience in estimating orders, training, customer service

·  Computer order entry

·  Transportation and hauling of glass products

 

Shallotte Glass and Mirror Co. (January 2000 – March 2010)

Owner / Head of Operations

·  Successful glass and mirror company

·  Install of computer system, upgrades and patches

·  Experience in estimating orders, training, customer service

·  Database creation and maintenance

·  Installation of residential and commercial glass work

·  Transportation and hauling of glass products

·  In-shop fabrication of shower doors,  plate and mirrors

·  Sold due to relocation to Kansas City

 

Various part-time / volunteer jobs

 

·  Professional-level Recording Engineer: 2002 – 2010

·  Cable TV installation, Eagle Contractors, (Wilmington NC 2002-2003)

·  Volunteer Fire Fighter (Shallotte Point, NC VFD 2001-2006)

·  Babe Ruth Little League Coach (Shallotte, NC 1996-2004)

·  Painting/ Wallpaper/ Cleaning/ Maintenance (Cape Fear Memorial Hospital, Schilz Painting 2002-2004)

·  Youth Football Coach (Bonner Springs, KS 2010-2011)